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FREQUENTLY ASKED QUESTIONS

Select one of the categories below to browse frequently asked questions about our products.

The questions provided on this page are for your information. If you do not see the question you are looking for or need immediate answers, please contact our office at (601) 856-8337

ZIP/CITY

Q. Exactly what is the ZIP/CITY System?
A. The ZIP/CITY System consists of data and software to provide ZIP Codes with matching city names and other information. Software is provided so that ZIP/CITY can be used interactively from the ZIP/CITY menu or in a user-written application. The data contains the latest available information about US Postal Service ZIP Codes.

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Q. Does ZIP/CITY match addresses at the street address level?
A. No, ZIP/CITY does not contain street level address information. It does not match input addresses to a street database. ZIP/CITY does provide every ZIP Code used by the US Postal Service along with matching city name, state code, telephone area code, time zone, and latitude/longitude.

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Q. Why would I purchase ZIP/CITY instead of PER/ZIP4?
A. ZIP/CITY is intended for those users who do not need CASS certification and do not need to verify addresses at the street level. ZIP/CITY also contains area code and lat/lon information not included in the PER/ZIP4 system.

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Q. Do I need to buy ZIP/CITY and PER/ZIP4?
A. No. Most users purchase one or the other. However, if you need CASS certification, you will need PER/ZIP4 and if you need area code information, you will need ZIP/CITY. Please give us a call and we'll help you determine which product will be beneficial to you.

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Q. How often is the ZIP/CITY System updated?
A. WorksRight provides monthly updates to those who subscribe to the ZIP/CITY System. Both data and software are updated.

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Q. When and how are updates shipped?
A. Updates are monthly by First Class or Priority Mail.

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Q. How much does a ZIP/CITY System subscription cost?
A. The cost is $695 US dollars per year. This is the total cost and includes the monthly updates and unlimited support.

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Q. How many clients are using ZIP/CITY?
A. As of January 2013, ZIP/CITY is in use on over 380 systems nationwide.

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Q. When was the ZIP/CITY System introduced to the iSeries (AS/400) market?
A. ZIP/CITY was offered to beta users in January of 1995.

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Q. In what language is the ZIP/CITY System written?
A. The entire system is written in RPG, DDS, and CL using common iSeries (AS/400) methods. Source code is provided. We also provide sample source code showing how to call the programs users are likely to want to include in user-written applications.

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Q. What versions of OS/400 are supported?
A. We can supply ZIP/CITY for any version of OS/400 from V3R7 forward.

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Q. Is the ZIP/CITY System available for any platform other than the iSeries (AS/400)?
A. No, WorksRight Software provides support only to the iSeries (AS/400). All our software systems are designed to support, enhance, and preserve our customers' investment in iSeries (AS/400) systems.

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Q. Is the documentation available online?
A. Yes. Click here to view or print the documentation. ZIP/CITY Documentation

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